FAQ

There is no hard deadline set by the Bronco One Card office. However, the card may be required to access some campus services including buildings, labs, dining plans, etc. Please allow 2 weeks for photo and government ID approval.

Undergraduate students: No charge for your first card as it's included with your orientation fee.

New graduate students: $7-dollar fee for your first card

Replacement Bronco Card: $15-dollar fee for all replacement Bronco Cards

All payments are handled via the Bronco One Card Office.

The Bronco One Card office is located inside Bronco Bookstore (upstairs), Bldg. 66.

These issues are typically browser cache or cookie issues. Try to close your browser completely and then clear its cookies/cache. Try again. For best results we suggest using Google Chrome or Mozilla Firefox. For information on how to clear your browser's cache/cookies see our eHelp Knowledge Base on cache/cooking clearing.

An individual who is not a member of the Cal Poly Pomona community but is affiliated with the University in a way that provides value to the University or meets a business or academic requirement can be sponsored as an affiliate to obtain access to Cal Poly Pomona information technology (IT) services and resources (which may include a Bronco One Card ). The process for submitting a sponsored affiliate request is detailed on this CPP IT Knowledge Base article. Unfortunately, we cannot issue Bronco One Card s to non-campus individuals until a sponsored affiliate request is processed and approved by campus authorities.

The Bronco One Card office only issues cards, not access. Access to labs, buildings, and doors is the responsibility of those individual departments that maintain the facilities. If you have checked with the facility's managers and are still having issues contact broncoaccess@cpp.edu.